Patient Participation Group & Feedback

Patient Participation Group

At GPS Healthcare we are fortunate to have very active and engaged Patient Participation Groups. The groups meet a few times a year to discuss the services provided, current developments within the practice and the local health community.

We try to ensure that the group is representative of the practice population and would encourage people of all ages and ethnicities to join the group.

We welcome feedback from all patients irrespective of whether they join the PPG. If you would like to be involved, please click on the "Join our Patient Practice Group" button to the right and complete the online form, or contact your local surgery expressing your interest and include your contact number. 

What's been discussed?

If you would like to see what has already been covered in our most recent PPG Meetings please see the bottom of the page for the meeting minutes

Next meeting date: TBA

Have Your Say

Our Patient Survey is available for 2021! Please CLICK HERE to take part and provide vital patient feedback about our patient services!

NHS Friends and Family

Compliments & Complaints

We value feedback of all forms, whether it is a compliment or complaint we would like to hear from you about our patient services. 

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If so, we would wish for the matter to be settled as quickly, and as amicably as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Read more here in our Complaints Leaflet.