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Welcome to GPS Healthcare

‘To provide high quality primary care services which improve the health and social care outcomes for the population of Solihull’

GPS Healthcare will be acting on our Zero Tolerance Policy. Any patients who breach this will be contacted by the practice directly. Please remember our colleagues are here to help and deserve to do so without enduring unacceptable behaviour. Be Kind!

WORKING HARD TO KEEP YOU WELL!


GPS Healthcare would like to thank you for your continuing patience and cooperation through the coronavirus pandemic. We are continuing to offer continuous patient care and staff safety with an ever changing set of government guidelines, and are working hard to make sure that patient care is available and effective. 
In order to maintain the safety of all patients and staff to enable services to run, telephone appointments are the first instance to assess a patients condition and path of care. In many cases we are able to help our patients remotely through telephone and video consultations, however, if there was a case of needing to see a patient in person an appointment is then made to attend the surgery, with appropriate PPE or distancing measures.

We have been able to help many of our patients since the lockdown began and from the 16th of March we have treated 40,080 patients via telephone appointments and provided 19,300 patients with face to face appointments.

We are aware that this is a difficult time and are continually reviewing our policies and practices to provide the best care we can. To that end we will be sharing regular updates on how we are working to improve our care services for our patients.

Thank you for your understanding and your support for the NHS

G1

 

Carer's Cuppa

Calling All Carers!! 🍰☕️

We are delighted to announce our Virtual Carers Coffee Morning!! This is available to all GPSH patients who identify as Carers or carers of our patients!

📅 DATE FOR YOUR DIARY: Wednesday 7th October, 2pm-3pm (Via Zoom!)

This is an opportunity to chat and connect in a safe and confidential space with other carers in the community and get some guidance and support from the trust.

If you would like to attend please email humanresources.gps@nhs.net and we will send details of how to join nearer the time!

Self Care Information

  

Friends and Family Test

Please see our Yearly Summary (April 18-Mar 19) of our friends and family results

Please take a moment to fill out the friends and family survey to let us know how we're doing

                       Image result for friends and family nhs

Extended Access

Bereavement Awareness (Source: NHS.uk)

What are the symptoms of bereavement & Grief?

  • Shock and numbness – this is usually the first reaction to loss, and people often talk about "being in a daze"
  • Overwhelming sadness, with lots of crying
  • Tiredness or exhaustion
  • Anger – towards the person you've lost or the reason for your loss
  • Guilt – for example, guilt about feeling angry, about something you said or did not say, or not being able to stop your loved one dying

Complete your mood self-assessment here:
https://www.nhs.uk/conditions/stress-anxiety-depression/coping-with-bereavement/

Further Help

  • Diabetes Awareness

  • Visit a very valuable online learning platform hosted by diabetes UK where you can find out answers to questions you have about diabetes. You can find this at: https://learningzone.diabetes.org.uk/ The modules here range from carbohydrate counting to emotional eating and are really practical.
  • Invest in a home blood pressure monitor. This is so that you can advise us of your home blood pressure readings and helps us to offer you prompt appropriate treatment to prevent health problems of uncontrolled blood pressure on kidneys, heart and eyes. The British and Irish Hypertension Society research BP machines and recommend on their website: https://bihsoc.org/bp-monitors/for-home-use/
  • Are you a Patient with Diabetes at GPSH?
    It is likely that as half this year has already passed we will only manage to see our patients with diabetes once in the year, so we would be grateful if you can bring in urine samples when you see the health care worker for your foot check and blood test. To give our patients with diabetes a better experience of reviews we launched diabetes group consultations before the Covid-19 lockdown and we are hoping shortly to transfer this idea into video group consultations. We hope you will support this venture as it will give people with diabetes more opportunity to explore their health in depth.

Patient Participation Group (PPG)

At GPS Healthcare we are fortunate to have a very active and engaged Patient Participation Groups across all 6 of our sites. The groups meet a few times a year to discuss the services provided, current developments within the practice and the local health community. We try to ensure that the group is representative of the practice population and would encourage people of all ages and ethnicities to join the group. We welcome feedback from all patients irrespective of whether they join the PPG. If you would like to be involved, please contact the reception team at your local practice or alternatively view the PPG information board at your local practice.

Practice Updates

Please see our latest Patient Newsletter for Summer 2020! CLICK HERE!

  See the Patient Leaflet Here

  

 

Accessibility Information

Click here to register for our online services - Online Booking

(Site updated 25/09/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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