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GPS Healthcare198 Tanworth LaneShirleySolihullWest Midlands, B90 4DDTel: 01217962777
All consultations are booked by appointment (by telephone). We will always try to accommodate your request for a particular doctor where possible, however it may not always be possible to do so on every occasion. It is suggested that you see the same doctor, if possible, for an ongoing condition. Urgent appointments are available in each surgery session, please tell the receptionist if your condition requires urgent medical attention.
All of our doctors will help you deal with acute and long-term health problems and illnesses. This will always involve advice on how you can help yourself, sometimes it will involve treatment in the surgery, medication or referral to local hospitals.
Patients can usually see the doctor of their choice for on-going and long-term health problems. These appointments can be booked up to 2 weeks in advance. However, when you need to be seen urgently, it may not always be possible to see your usual doctor.
To book an appointment, please either:
We make every effort to keep appointment times but there may be occasions when they overrun.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
To request a telephone consultation with a doctor or nurse, please telephone the surgery on 0121 796 2777 and a receptionist will arrange for a doctor or nurse to call you back.
If for any reason you will be unable to take the call, please notify the surgery as soon as possible.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available and our doctors can see several patients at the practice in the time it takes to make a single home visit. We do appreciate this is not always possible, in this respect, if you do need a home visit you can help us by calling reception before 11:00 am.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls. Babies and children can usually be brought to the surgery even when ill and will always be fitted in quickly if necessary.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
To request a home visit, please:
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)