Disability Access
If you have any special needs please let our staff know so that we can help & ensure you get the same support in the future
Visit, call us on 0121 796 2777 or contact us online (link below)
Hearing Difficulties
If you are experiencing hearing difficulties when being called in to see the doctor or nurse, please do let us know in order for us to set up an alert on your medical records and personally collect you from the waiting room. Alternatively, we do have the facility of a portable induction loop. If you would like to use this, please ask at reception for assistance
Wheelchair Availability
Our surgeries offer wheelchair access via the main entrances & toilet facilities for disabled patients & visitors.
There are wheelchairs available for use whilst visiting the surgeries. Please speak with the reception team
Visually Impaired
Please inform our reception team if you or another patient has a visual impairement. We can add an alert in your notes so we are aware to personally collect you from the waiting room
Guide dogs are welcome. If you let reception know we can take measures for those who may have an allergy or fear of dogs